AARP Support

Our local AARP Tax Support service has ended. Clinton County AARP in Plattsburgh is still going through 4/15/26. Call (518)314-9762

Websites to Get You Started

NY State

NY State Department of Taxation has links to file for free online.

If you need an extension, start at their Apply for An Extension page.

Call 518-457-5181 for the NY customer service line for individuals.

For tax information in other languages, start here.

If you are hearing impaired and need support, start here.

Federal

Filing help

• How to file your taxes: step by step
• Free tax preparation help
• Choose a tax professional

For simple questions, try their online interactive support.

If you would like to find further assistance, there are IRS regional offices in Burlington (802) 859-9308 and Queensbury  (518) 798-6047

Filing

To avoid delays, file electronically and use direct deposit.

• IRS Free File: Do your taxes for free
• Find all other ways to file your taxes
• Tax information for members of the military
• Direct deposit your refund
• Get an extension to file your tax return
• File for a deceased taxpayer
• Filing past due tax returns
• Sign your e-filed return with your adjusted gross income (AGI)

Note: You can’t get your AGI over the phone. You can find your AGI in your online account or on last year’s tax return – request a copy.

Filing by mail

• Find an address to mail your return

Common questions

Use the IRS Interactive Tax Assistant to answer your tax-related questions, such as:

• which form should I use?
• Are your unemployment benefits taxable?
• Should you file?
• What is your filing status?
• Are your Social Security benefits taxable?
• Is your pension or annuity taxable?
• Incorrect, lost, or never received W-2
• Individual taxpayer identification number (ITIN)